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Rob

Member Since 02 Mar 2007
Offline Last Active Mar 08 2007 11:39 AM
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Topics I've Started

Serialization problem after converting to virtual machine

02 March 2007 - 12:05 PM

Hi,
I'm new to ProIV so apologies if this is a dumb question.
We've got a server running an app based on ProIV which we're looking to virtualise onto VMWare ESX server. I've done a trial conversion using the VMWare Converter tool. The virtual machine looks fine as far as the OS and SQLserver go but when I try to start the client application on the server console I get a message saying I'm not serialized for this SiteID, and something about running build and verifying license information.
Can anyone help with how I do this, and do I need to get a new license key? Also since this was just a test migration and my intention is to destroy the virtual machine and migrate again for real, will I then need another license key bearing in mind the serial #s of disks etc will have changed again?
Thanks in advance,
Rob