Evaluation Mode Timeout
Posted 03 November 2004 - 03:14 PM
We have clients who would like to evaluate our system, but when this continually happens you can understand the frustration.
The system already warns you as you log on that you are running in evaluation mode , one cannot run batch runs in evaluation mode, evaluation expires in 30 days , why have a 2 hour timeout as well?
I know we can request for temp keys but this whole process is just duplicating a system that is being evaluated.
Posted 03 November 2004 - 04:40 PM
We have the same issue with this but for us it's more important when a customer's server crashes and they need to move to another box or they make small change that causes the licensing to fail.
Sod's law means this will happen in the afternoon (UK time) and everybody at proiv will have gone home!
With the 10 user 2 hour limit of course our customers do not think this at all a good idea.
I did discuss this with proiv and the reaction was well yes we have probably gone over the top, but of course nothing has been done.
Posted 04 November 2004 - 02:25 PM
It wont solve the eval mode for new customers, but does help for existing ones who go change machine names...
It's well worth getting access to this site from pro-iv.
Posted 08 November 2004 - 07:17 PM
The good thing about the temporary keys is that they limit the evaluation process to 30 days. You may want to ask your ProIV rep about the possibility of being able to cut your own install keys.
It's the activation keys that require a contract and licensing anyway. I would tend to think that if you make the case that having a good evaluation system would help you sell more systems, they would be quite agreeable to help.
Reply to this topic
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users