Hi
We are in the process of upgrading one of our clients from v4.6 to v5.5.
We've enhanced some of the screen displays with various colours and the 'piv' is set to use ProIV colours.
On our pc's the colours display fine but our client is running all Dell pc's and the colours are not displaying correctly (i.e. an enquiry screen displays the available quantity in red on a yellow background but on the clients pc's it's blue on yellow).
Has anybody else come across this before and if so how can it be resolved?
Could it be due to different graphics drivers?
Many thanks
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Different Graphics Drivers
Started by
jasjac
, Sep 14 2006 10:39 AM
6 replies to this topic
#2
Rob Donovan
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Posted 14 September 2006 - 11:05 AM
Hi,
Why do you think that is your graphics drivers?
I would very much doubt that...
Have you checked in $SYSDEF and all the settings for colours in there?
Also, $CRT possibly.
Rob.
Why do you think that is your graphics drivers?
I would very much doubt that...
Have you checked in $SYSDEF and all the settings for colours in there?
Also, $CRT possibly.
Rob.
#4
Kelvin Rapley
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Posted 15 September 2006 - 06:30 AM
Hi,
We experienced the same problem.
We had previously had the issue that Neil mentions - in our case we were copying pivs from XP boxes to older boxes and the path of proivconst.ini referenced windows rather than winnt.
When we had corrected the path issue we found that a couple of users with older boxes were still having colour problems. My colleague did some investigation and was convinced that it made a difference if you assigned a colour name (object.BackColor = 'YELLOW') or an RGB value (object.BackColor = "255,255,64"). I forget now which one he thought was causing the problem but it may be worth a little experimentation.
Kelvin
We experienced the same problem.
We had previously had the issue that Neil mentions - in our case we were copying pivs from XP boxes to older boxes and the path of proivconst.ini referenced windows rather than winnt.
When we had corrected the path issue we found that a couple of users with older boxes were still having colour problems. My colleague did some investigation and was convinced that it made a difference if you assigned a colour name (object.BackColor = 'YELLOW') or an RGB value (object.BackColor = "255,255,64"). I forget now which one he thought was causing the problem but it may be worth a little experimentation.
Kelvin
#5
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Posted 19 September 2006 - 04:25 AM
There is an upgrade option on the eary 5.5 native menu that upgrades the color values for HDR this is also done when performing a prx import from within VIP.
Later 5.5 clients can experience prolems with locating the proivconst.ini set during installation. This seems to work best when located in the original windows directory and is also set in the Regional settings tab of the client options.
Later 5.5 clients can experience prolems with locating the proivconst.ini set during installation. This seems to work best when located in the original windows directory and is also set in the Regional settings tab of the client options.
#6
jasjac
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Posted 19 September 2006 - 08:47 PM
Hi and thanks everyone for you help and suggestions.
It turns out Kelvin's suggestion turned out to be the problem, so thanks Kelvin
Just in case anybody else has the problem, the colours should be defined as RGB (i.e. 255,255,0) not as 'RED' etc. Very strange that it worked fine on all of the PC's in our office but not on the clients Dell PC's.
Again, many thanks
Regards
Jason
It turns out Kelvin's suggestion turned out to be the problem, so thanks Kelvin
Just in case anybody else has the problem, the colours should be defined as RGB (i.e. 255,255,0) not as 'RED' etc. Very strange that it worked fine on all of the PC's in our office but not on the clients Dell PC's.
Again, many thanks
Regards
Jason
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