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Cannot open function "Unknown Control ID!"


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#1 Amy

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Posted 21 January 2015 - 05:40 PM

Hi there - can anyone explain to me what the above error is trying to tell me? I had to re-install proiv version 7 client yesterday and now I can see run time functions and data but cannot open any functions. I get ERROR: Unknown Control ID! every time. I cannot find any documentation on this error so I am hoping someone can give me a clue!

 

Thank You, Amy



#2 Chris Mackenzie

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Posted 21 January 2015 - 10:02 PM

what versions - kernel, client & proivDeveloper?


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#3 DARREN

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Posted 21 January 2015 - 10:03 PM

Sounds like an ActiveX control is not registered. Can you provide a screen shot.


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#4 Amy

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Posted 21 January 2015 - 11:29 PM

Hi Chris,

Client version 7.1.37.0-PR
Kernel version same
Kernel service PROIV V7
Developer 7.1.23.0-PR

Now I'll try to get a screen shot!
Amy

#5 Amy

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Posted 22 January 2015 - 10:31 PM

Hi. I found an old email from PROIV support suggesting I run regsvr32<file>.ocx

Does anyone know if there is an easy way to do this?

Does anyone know what exactly is meant by <file>?

 

Also - I took a snapshot of my screen and can't seem to attach it to this...

 

Amy



#6 DARREN

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Posted 27 January 2015 - 09:21 PM

<file> translates to the ocx control that you wish to register e.g. PROIVtree.ocx

 

Or you can find the ocx control you wish to register (using windows explorer) and the right click and select open with and then find regsrv32.exe in the system32 directory.


Things should be made as simple as possible, but not simpler



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