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Calling Adobe....


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#1 Glenn Meyers

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Posted 17 June 2013 - 03:23 PM

Hi all,
We are in Glovia using Pro Version 4.06.
We have a number of functions that call adobe thru the web client.
The calls depend upon Adobe being in a set location and using a set name to call the function.
Adobe, on the other hand feels it is necessary to change either the location or the function name when an update is applied thus rendering the Glovia call inoperative.

Does anyone have away around this?

Glenn

#2 DARREN

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Posted 20 June 2013 - 08:47 PM

Glen, you mentioned Web Client, do you mean the Windows Client. Also, can you provide a code example...
Things should be made as simple as possible, but not simpler

#3 andykay

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Posted 02 July 2013 - 03:14 PM

Glenn,

After analyzing your predicament, I could only think of 2 ways to 'fix' the problems that Adobe updates cause, once they do an update...but no way to prevent them.

The first is to have NetOps be the only ones capable of doing Adobe upgrades on your users computers. Then when they do one, you'll have to change the path in the file to the new path to Adobe.

The other is more time consuming and your 'higher ups' probably won't want to go down that path.


Good Luck.

AK
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#4 Glenn Meyers

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Posted 02 July 2013 - 03:38 PM

Since the folks at Adobe choose not to play nice, we have decided to do an end-around and not use adobe.
The fix we will use is to recode the call to use Internet Explorer instead of Adobe.
IE is not the best solution, but the location never changes and its free.



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