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[Ross Bevin]

Hi everyone,

I would like to mention a problem we use to encounter when copying bootstrap file folders; we would encounter a corruption of the genfile. We have both a BOOTS_LIVE & BOOTS_TRAINING environment on our production server. Periodically we would refresh TRAINING by deleting it and taking a copy of the LIVE one. I would first shutdown ProIV via the ProIV Services Manager then do the delete, copy then renaming to BOOTS_TRAINING. If you have just rebooted the server and have not launched ProIV these steps to copy a boots folder will typically work OK. However, if you have run ProIV sessions prior to the copy you will envariably get a corruption of the genfile. This is because a copy of the original genfile is still in memory. I logged a call with Northgate and was informed that a shutdown of ProIV via the ProIV Services Manager only terminates the ProIV V7 Server service. In order to flush memory you need to terminate the ProIV V7 Windows Kernel Service as well.

I was also informed by Northgate that you can disable the ProIV V7 Windows Kernel Server service if you are not using bus & tasks. We don't use bus & tasks so we have this service disabled.


Regards

Ross