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PROIV Service Manager Failing after Windows Update


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#1 JamesS

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Posted 21 September 2010 - 01:39 PM

PROIV Support are aware that a recent Microsoft update namely KB982802 has caused an issue with the operation of the PROADMIN facility. The following message is displayed "Trouble in server connection. Server error code :Code 1734(winerror.h)". To our knowledge the correct function of the PROIV virtual machine is unaffected.

We currently do not have any workaround for this problem apart from not installing the Microsoft update. We are urgently working on a solution and we will keep you informed on progress both in this forum and on the PROIV Website.

Regards

James

#2 JamesS

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Posted 23 September 2010 - 02:58 PM

We now have a resolution to the problem of PROADMIN not working following the recent set of windows updates. Unfortunately the fix requires update to both the PROIV Windows Server and the PROADMIN tool itself; we will be putting the fix into the next maintenance release of PROIV Version 6.2 which is due at the end of next week. Attempting to operate the fixed 6.2 PROADMIN against an older 6.2 server will not work and may cause instability in the server you connect to.

Regards

james



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