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Help! Chess AIX printing


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#1 sharky7

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Posted 23 June 2008 - 12:38 PM

I'm having printing problems on one of our custom report in Chess. It currently prints okay on our current Chess environment but not on our new test enviroment (We're about to migrate to a new machine). The report is printing on landscape (on 132 column setting) but it wraps the text like it is an 80 column report. Somehow, I need the text not to wrap so that it will look like it's on one line. Again, this report is working fine on our current Chess production but not on our new test environment. I'm thinking the problem might be on the Chess print queue setting. Here's the specs on the current and new environment

Current environment
OS: Tru64
Pro-IV: 4.0

New environment
OS: AIX
Pro-IV:4.6

I'm relatively new to Unix (I'm a programmer not a Unix admin). We're using SMIT (System Management Interface Tool) to configure our Chess print queues. Does anybody has any idea on this? Thanks in advance.

#2 George Macken

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Posted 25 June 2008 - 08:46 AM

Hi

Its a long time since I worked on Unix/AIX and cannot recollect print settings in this environment.

the following are some checks I would do to narrow down the background to the problem

the first thing I would do would be to amend the SPOOL options on the report-function to output the results to a text file. I would then check the results in the text file, is it outputting 132 per line. Once you've proven the ouutput to file is OK you can then be more certain that the problem is related to the actual printers.

Outside of Pro-Iv, from the unix command line can you generate output of a text file that has 132 characters per line and prrint this output to the printer. Therefore checking that the printer can print up to 132.

I also have an AIX.pdf which has a lsecrion on on Printing, If you would like this pdf then send on your e-mail to george@peritussolutions.com and I'll forward it to you.

Rgds

George

#3 sharky7

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Posted 26 June 2008 - 01:16 PM

George,

You're a genius! I overlooked that the report is printing 175 column and the print setting is 132 column. That's the reason why the text is wrapping around. I feel stupid now. :x:

Thanks for your help.

Sharky7


Hi

Its a long time since I worked on Unix/AIX and cannot recollect print settings in this environment.

the following are some checks I would do to narrow down the background to the problem

the first thing I would do would be to amend the SPOOL options on the report-function to output the results to a text file. I would then check the results in the text file, is it outputting 132 per line. Once you've proven the ouutput to file is OK you can then be more certain that the problem is related to the actual printers.

Outside of Pro-Iv, from the unix command line can you generate output of a text file that has 132 characters per line and prrint this output to the printer. Therefore checking that the printer can print up to 132.

I also have an AIX.pdf which has a lsecrion on on Printing, If you would like this pdf then send on your e-mail to george@peritussolutions.com and I'll forward it to you.

Rgds

George





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