4 replies to this topic

[Donald Miller]

End of Life for 5.n was 31/12/2007. So what's happening.....

[Chris Pepper]

Still running version 3 on VMS, 4.6 on Sun and HP Unix and VMS, 5.5 on Linux and VMS Integrity; considering standardising on 5.5 :-

[Rob Donovan]

Hi,

Dont see the point of moving from 5.5 to be honest.

Just 'tries' to force you to use VIP, and we're not going to do that.

Because of that, I think that most people will choose to stay with 5.5 IMO.

Rob.

[Anthony Kelsall]

Hi,

Dont see the point of moving from 5.5 to be honest.

Just 'tries' to force you to use VIP, and we're not going to do that.

Because of that, I think that most people will choose to stay with 5.5 IMO.

Rob.

Hi Rob,

I'm currently using v.5 and will be moving to v5.5 imminently.
Following this, I was planning on attending a Northgate (/Whoever?) VIP course and then upgrade to v.6

Is v5.5 still under support with Northgate? If so, how long?
In your opinion, if most people stayed on v5.5 will Northgate continue to supply support (or as I like to think a one way Email address)?

I can't see any real benefit in moving to v.6 (at the mo) but the company (and its auditors) I work for likes the "in support" feeling ?!?

Cheers
Ant.

[Donald Miller]

Hi Anthony

There are benefits of continuing to pay for maintenance even after the end of life of the product (when you'll probably receive little help without upgrading). The main one being the upgrade price. If you cease to pay the maintenance, then the upgrade will probably be at the FULL purchase price. Continuing to pay maintenance MAY mean you'll get a lower upgrade price. Of course, all this depends on many factors - not least of which is your relationship with your account manager and the revenue for the sale/maintenance and number of licences.

As far as I'm aware 5.n support ceased on 31/12/2007. That's the reason for the "End of Life" date - it means the product is un-supported (effectively). You'll get exact details from the Northgate/Pro IV web site. But again this depends on your particular "deal" with Northgate/Pro IV.

Northgate may give you more information but for them to continue to support a product that they have effectively sidelined, makes it harder for them to justify, why you as a customer, should upgrade.

As always it's gonna boil down to individual/company circumstances and funds available.

I was simply interested in some kind of indication of what the customers were doing.

Donald

p.s. good luck with VIP

Edited by Donald Miller, 10 January 2008 - 10:11 PM.