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Serialization problem after converting to virtual machine


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#1 Rob

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Posted 02 March 2007 - 12:05 PM

Hi,
I'm new to ProIV so apologies if this is a dumb question.
We've got a server running an app based on ProIV which we're looking to virtualise onto VMWare ESX server. I've done a trial conversion using the VMWare Converter tool. The virtual machine looks fine as far as the OS and SQLserver go but when I try to start the client application on the server console I get a message saying I'm not serialized for this SiteID, and something about running build and verifying license information.
Can anyone help with how I do this, and do I need to get a new license key? Also since this was just a test migration and my intention is to destroy the virtual machine and migrate again for real, will I then need another license key bearing in mind the serial #s of disks etc will have changed again?
Thanks in advance,
Rob

#2 Mike Schoen

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Posted 05 March 2007 - 04:22 PM

Rob,

After you build the VM image, you need to find and remove the pro4.ini file, and then re-run the licencing program to put it into evaluation mode.
Under windows, the pro4.ini is in the system directory, and the licencing is in the pro-iv program group.
Under *nix, the pro4.ini is in /etc, and the licencing program is called "build", and lives somewhere in the source pro-iv installation directory.

MIke

#3 Rob

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Posted 06 March 2007 - 08:33 PM

Mike,
Thanks for the info, I've got the VM running in evaluation mode (although it says emergency mode when I run the licensing utility). This is enough for me to prove the application works fine in a VM anyway and I've sent off all the necessary info to get a license key. I think once I've got it properly licensed I'll keep this VM and just migrate the SQL DBs etc from the physical server.
Cheers again!
Rob



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