5 replies to this topic

[Marco.Bega]

Hi all,

In Unix (Linux) environment, under what circumstances the SITE ID for serialization PROIV will change?

I have a situation when my PROIV users suddenly receive error message upon login saying that the system is not serialized for the SITEID. I checked the pro4.ini and the site id being serialized is xxxxx while if I run build again, the site id where build is looking for becomes yyyyy?

Regards,
Marco

[Rob Donovan]

Hi,

The ones I know of are the IP address, and the serial number of the disk drive that /etc/pro4.ini (or C:\Windows\pro4.ini) exists on...

There could be more though.... Not sure.

Rob.

[sleezy]

Marco,

Rob is, as usual, correct. Hardware changes such as processors and hard drives (and ip's) will cause your site id to change.

I have also seen it change for no apparent reason other than running the build.exe with 5.5.

Si

[Marco.Bega]

hi.
It's a strange case,
i request to proiv the temporary and the activation keys for the site number xxxxxxx.
i execute a build program and insert the following statments :
0- site is xxxxx
1- installation with "I" for the temporary key
2- exit build program
3- rexecute a build program
4- site is yyyyyy it's changed????!!!!!!!

I'm sure that the har drive,ip .... are note changed.

bye
marco

[Rob Donovan]

Hi,

Were are you getting your keys from?

I would talk to ProIV support about this, as it looks like you have a problem...

Rob.

[Marco.Bega]

Hi,
i get the keys from proiv in uk,
for this problem i had spoke with Keith.