6 replies to this topic

[jasjac]

Hi

We are in the process of upgrading one of our clients from v4.6 to v5.5.

We've enhanced some of the screen displays with various colours and the 'piv' is set to use ProIV colours.

On our pc's the colours display fine but our client is running all Dell pc's and the colours are not displaying correctly (i.e. an enquiry screen displays the available quantity in red on a yellow background but on the clients pc's it's blue on yellow).

Has anybody else come across this before and if so how can it be resolved?

Could it be due to different graphics drivers?

Many thanks

[Rob Donovan]

Hi,

Why do you think that is your graphics drivers?

I would very much doubt that...

Have you checked in $SYSDEF and all the settings for colours in there?

Also, $CRT possibly.

Rob.

[Neil Hunter]

What about the checkbox on the PIV's for use ProIV colours ?

Can the client machines read the proivconst.ini file ?

[Kelvin Rapley]

Hi,

We experienced the same problem.

We had previously had the issue that Neil mentions - in our case we were copying pivs from XP boxes to older boxes and the path of proivconst.ini referenced windows rather than winnt.

When we had corrected the path issue we found that a couple of users with older boxes were still having colour problems. My colleague did some investigation and was convinced that it made a difference if you assigned a colour name (object.BackColor = 'YELLOW') or an RGB value (object.BackColor = "255,255,64"). I forget now which one he thought was causing the problem but it may be worth a little experimentation.

Kelvin

[jasjac]

Hi and thanks everyone for you help and suggestions.

It turns out Kelvin's suggestion turned out to be the problem, so thanks Kelvin

Just in case anybody else has the problem, the colours should be defined as RGB (i.e. 255,255,0) not as 'RED' etc. Very strange that it worked fine on all of the PC's in our office but not on the clients Dell PC's.

Again, many thanks

Regards

Jason