15 replies to this topic

[Vol Yip]

All,

I am having a strange problem.

One of my customer who is using SUN Soloaris O/S and having a PROIV 4.6 r523 enviornment.

I need to establish a connection to the system and while I am uinsg a GUI client to connect to the server, my GUI client just does not display me the LOGIN screen, the red flash icon appears at the right bottom corner and the client keeps waiting. When I do a grep using other telnet session, I actually see my GUI client has already established connection to the server and the pro is running.

If I changed the logon user to be Transparent Logon (i.e., by pass the LOGON screen), I actually can see the FUNCTION name the system is supposed to run at the bottom bar but again the red flash button appears and my screen keeps on waiting. Again, from Telnet using grep, I can see the pro is running for the GUI client...

What's wrong with this connection?

Regards,

Vol

[Phil]

Have you checked out the Function name that you can see, it sounds like that may be looping ?

[Joseph Bove]

Vol,

This is a shot in the dark, but:

Make sure that PROTERM=GUICLR or GUIDEV

If this is the case, check the settings for GUICLR & GUIDEV to make sure that they are proper. It could be that the GUI emulation is wrong and therefore doesn't know how to draw the screen.

hth,

Joseph

[Vol Yip]

All,

The strange thing is my colleague uses the same piv file has no problem......

Regards,

Vol

[Joseph Bove]

Vol,

Perchance do you do any of the followings:

1) Use SSH

2) Cache graphics locally

I have seen an issue with SSH where the first function you hit hangs until you . After that point, everything is fine.

I've also seen some long performance drags if you are setup to cache graphics to a directory that doesn't exist or from a network location you can't see.

hth,

Joseph

[Vol Yip]

Joesph,

I am out of any idea. I am not using SSH. And I don't think I am using cache graphic

My other colleague using exsctly the same PIV and connection can connect to the server and start the system, I just don't know why mine hangs at the first screen

Regards,

Vol

[Joseph Bove]

Vol,

Can you post the PIV contents here?

One other thought comes to mind...

Check if you have some odd settings in the PIV under the kControlStackSize

I seem to remember some issues where I've had to set kControlStackSize=0 and then delete any and all function names underneath it.

hth,

Joseph

[Vol Yip]

Sure, the PIV file is as below:

V300
UDemo
PPFDPDLJNPNCK
d1
h23
ePROIV
Ttelnet
o1095
Y
L1
S0
l0
t1
A0
b0
r0
C0
a10000
WTelnet 127.0.0.1
p1
BC:\GLOVIA\PROIVCLIENT\1024x768
Ggif
gbmp,jpg
qC:\GLOVIA\PROIVCLIENT\1024x768\UNUSED
i
IC:\DOCUME~1\VOLYIP~1\LOCALS~1\Temp\
j0
H(IP address Hidden)
R(script to start Glovia)
Nlogin:
Zpassword:
z$
w44,3,-1,-1,8,803,22,631
c0,0
c1,255
c2,65280
c3,32896
c4,16711680
c5,16711935
c6,16776960
c7,16777215
c8,128
c9,32768
c10,8388608
c11,65535
c12,8388736
c13,8421376
c14,12632256
c15,8421504
s0,0,16,16,Reports,1,MS Sans Serif,400,0,0,0,0,2,2,1,Courier,400,0,0,0,0,2,1
s1,1,16,16,Current Field,1,MS Sans Serif,400,0,0,0,0,2,2,1,Courier,400,0,0,0,0,2,1
s2,2,16,16,Display Only Fields,1,MS Sans Serif,400,0,0,0,0,2,2,1,Courier,400,0,0,0,0,2,1
s3,1,16,16,Input Fields,1,MS Sans Serif,400,0,0,0,0,2,2,1,Courier,400,0,0,0,0,2,1
s4,3,16,16,Formats,1,MS Sans Serif,400,0,0,0,0,2,2,1,Courier,400,0,0,0,0,2,1
s5,4,16,16,Buttons,1,MS Sans Serif,700,0,0,0,0,2,2,1,Courier,700,0,0,0,0,2,1
s6,5,16,16,Icons,1,MS Sans Serif,400,0,0,0,0,2,2,1,Courier,400,0,0,0,0,2,1
kEnableSingleClick=1
kShowStatusBar=1
kShowToolBar=1
kAutoSenseURL=0
kFlatPagingArea=0
kConstFile=C:\WINDOWS\proivconst.ini
kUseSecureConnection=0
kFocusRectangleOnRadioButtons=0
kCacheGraphicsIntoMemory=0
kLocale=0x0409
kCurrentClientCodePage=1252
kCurrentServerCodePage=37
kUseCalendarControl=0
kCheckBoxHasTick=1
kCheckBoxSizeIgnored=1
kLocalKernel=0
0
:end


I am sure I am using the same PIV with my colleague...... it's really puzzle me

[Vol Yip]

My problem is not internet related. I am actually accessing the server through VPN and therefore I definitely can access internet. My problem is that I can access the server through VPN, then click connect from GUI client, logged into PROIV and the function function (LOG IN Function) is excuted however the screen cannot be displayed.

[Joseph Bove]

Vol,

Here is something to check:

On your computer, do you have the following directories?

C:\GLOVIA\PROIVCLIENT\1024x768
C:\GLOVIA\PROIVCLIENT\1024x768\UNUSED

Do you have permissions to read / write these directories?

Also, do you have permissions to read / write C:\DOCUME~1\VOLYIP~1\LOCALS~1\Temp\ and does it exist?

It may be getting hung trying to download graphics.

hth,

Joseph

[Vol Yip]

Hi Joesph,

My other PIV files using the same graphic folders have no problem. The problem only happens when I connect to a particular remote server using VPN......

Regards,

Vol

[Joseph Bove]

Vol,

When you are connected via VPN, can you ping the other server? It's possible that your problem may be VPN (and not ProIV) related...

hth,

Joseph

[Vol Yip]

Hi Joesph,

But if I having problem with the VPN connection, I should be even having connection problem. But in fact, I can connect to the server, execute the first PROIV function, but it just does not finish and return me the graphic screen

Regards,

Vol