New Bugs Forum
Posted 16 November 2003 - 05:38 AM
The time has come to open up a 'Bugs ' forum.
I put up a poll back in 2001, and nearly everyone voted for a 'Bugs' forum, before that I talked to ProIV LTD about it (about 4 years back) and they said they were going to do such a web site, but nothing has been done.
To view the poll, click.... http://www.proivrc.c...t=ST&f=16&t=817
I have recently been told by ProIV LTD that I can not report bugs to them and they ignore me. Since I dont have a ProIV license.
I could push these through the company that I currently work for, but I'm sure that they dont want to have to admin all ProIV's problems
I have been having problems with Bus & Tasks recently, and the current release (322) has a major problem.
The Bugs forum is somewhere where we can post bugs with ProIV so that we can be aware of them and share workarounds.
I will try to 'confirm' as many as possible, but I will see how many people post
You should still report bugs to ProIV LTD, so that they know about them, and if anyone has the time and a license, if they could report the problem with Bus & Tasks and LSCALL that I have just found I would be very happy (TRACK ID: BUG00002).
I have entered a few bugs that I know about that the moment, when I get time I shall add others that I am aware of.
Please post any suggestions/ideas you have to make the Bugs Forum any better.
Posted 17 November 2003 - 05:51 AM
I find it very surprising that you are not able to help them improve the product by raising issues.
I would have thought it would be best that the issues are raised sooner rather than later by a licensed customer.
Sounds like they (ProIV Ltd) could think you have nothing better to do than spending your weekends attempting to break it...they surely can't think ProIV is that cool.
Keep up the good work Rob, ProIV Ltd should do themselves a favour and keep an eye on the Bugs Forum.
Posted 17 November 2003 - 06:20 AM
I have had similar experiences where I was ignored simply because I was not customer when I reported bugs to another software vendor.
My simple philosophy is "fix the bug before customers find it".
Keep up the good job, Rob.
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