My customer which is running AIX 5L and PRO-IV 46. Today, with no special event happened, user encountered "segmentation error: coredump" when try to connect to PRO-IV suddenly. At the time where the error happened, actually there were 30+ users existing at the server. And these users dead after the first "segmentation error: coredump" happened.
I don't know what happened and since no one is able to login to PRO-iV again (however, the rest of the applications work fine, like Oracle), I have to instruct customer to re-cycle the server.
What can I check for the reason why this segmentation error? Why does it happen suddenly? I need to take some preventive measure to aviod it happens again.
We've been using PRO-IV ver 4.0 revision 5.2.8 since February 1999. And just now we are encountering a Segmentation Fault error particularly when sending a 30-page print job Also, we encounter the same when running a batch program like uploading a sales transaction with 5000-6000 records.
Our PRO-IV runs on AIX version 4.2.1 . We have tried re-installing the PRO-IV but to no avail.
We have, likewise, tried a few of the recommendations found in this forum but still haven't solved the problem. We have already tried the following steps:
1. Get everyone off PRO-IV
2. Kill iscollect process
3. Removed shared memory and semaphores, with the ipcrm command
4. Remove the /etc/isamlog file
5. Create an empty /etc/isamlog file
6. Log back into Pro-IV
We're fully dependent on our application and the downtime have cost us too much. Hope you can help us. We'll be waiting for your reply.