Posted 11 May 2000 - 12:44 PM
Come on boys. Lets be the professionals that we say we are and stop all this bickering and mud slinging. Does it take a lady to see sense ?
Posted 11 May 2000 - 04:34 PM
The Doctor is, I suspect, an exception to the pseudonym rule. He (or possibly they) obviously works for Pro IV (see his e-mail address) and is no doubt using the subriquet to avoid being inundated with e-mailed questions.
With regard to the official Pro IV forum: I agree that it is wrong that it is within the partner exclusive area, since a lot of the questions naturally would come from contract programmers. To register as a partner a license number is required - something that contract programmers would not have.
Posted 11 May 2000 - 06:25 PM
Personally, I think we're entitled to be a bit cynical about PRO-IV. As a contractor I've worked on several sites around the world, and NOWHERE have I come across a bunch of developers who think the language is wonderful. Invariably they're frustrated with a lack of support from PRO-IV and disappointed with the quality of new releases and patches.
After 8 years of this it gets a bit dull - and it's apparently been going on somewhat longer than my career from what I can tell.
I haven't bothered to ring PRO-IV's helpdesk in the UK in ages - I've never had a problem solved by them yet. So instead it's a forum like this that I turn to.
Perhaps (and I've said this before) PRO-IV should wake up and listen, I think most of us would be happy with a solid, stable base product than new 'features' every few months.
Posted 12 May 2000 - 07:45 AM
Personally I would say that a forum, such as this, is a great place to start. I am very grateful to Rob for his time and effort in running this site. There is no subsitute for experience. And their are a lot of very experienced people that write in here. But I am sure that their is much that experience cannot provide. I have no hesitation in turning to the help desk when this is the case.
Posted 16 May 2000 - 04:17 AM
I am a contractor in Australia and this is the only site that I can get answers to ProIV questions without having to go to our resellers in Perth. Thier knowledge is not that much more that mine so I come to this formum to get answers from peolpe who have 'been there and done it'.
If I attmpted to get answers from IBM on a Cobol problem I would be waiting for a very long time.
As for the 'bitching' about ProIV well they deserve it. Issuing software that is 'buggy' and parts just dont work is reserved for the likes of Micrsoft and I do not expect normal professional organisations to follow their example. When a language you are using, like ProIV, has so many questionable areas then I would expect frustrated programmers to have a moan onto whatever forum there is available.
Finally I have been programming computer since 1968 and ProIV for the last 4 years and I dont care who is Dr Who or RobDon as long as they can answer quetsions with correct answers.
Posted 16 May 2000 - 11:05 AM
If you ask me, an independant site like this is much better all round.
Posted 23 May 2000 - 11:17 AM
Only one thing bothers me, self made claims of ProIV expertise. I do not doubt Dr ProIV's expertise and knowledge but does he/she really have a PhD? If so, where did he/she find a ropy old university the runs a doctorate course in ProIV?
Posted 26 May 2000 - 09:48 AM
Quite frankly I feel that he should be spending more time sorting out the paying customers problems rather than frolicking around on this excellent forum. Why can't this level of support be given when you call the support helpdesk rather than having to supply 3 months worth of test cases. Its just painted an even bleaker picture of ProIV support.
Posted 26 May 2000 - 10:09 AM
I feel sure that if this Dr ProIV is Ray Crosdale or any other ProIV employee, that they supply their advice in the own time and this will in no way affect the work they do for ProIV.
I also feel sure that whenever ProIV support employees read the negative remarks on this forum that they take note of the moral amongst us programmers. This undoubtedly makes them work that much harder to fix our outstanding bugs and supply a better service.
I would therefore like to see more ProIV employees participating on this forum.
Reply to this topic
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users